Reference

Legal Ground Rules for Your Account

Every clause on this page connects to something you actually do here: send a bKash, Nagad or Rocket deposit, query a voided round, or pull money back out to your own name.

Clause-by-clause wordingbKash, Nagad, Rocket recordsEligibility tied to local lawEmail and in-account chat
662bet7 Legal Ground Rules for Your Account
WRITTEN QUERIES

Asking Us About a Clause

Policy questions reach us by two routes, and both sit inside your account. Live chat opens from the wallet screen, so a player in Dhaka can ask about a clause while a deposit is still pending. For anything you may need later, such as a refused withdrawal, a frozen balance or a gap in your records, write to our support email and keep the reply. Give the wallet you used, the transaction ID and the date. That trio lets the desk pull your file without a back-and-forth.

Live chat from your wallet Signed in? Open chat straight from the wallet screen and put your question to the desk. Quote the clause number if you have it, and keep the conversation open until you get a written reply.
Email for a written trail Use email when the matter needs a paper trail, such as a withdrawal name mismatch, a frozen balance or a wallet record you want corrected. Attach the transaction ID your bKash, Nagad or Rocket app shows.
Wallet verification ticket When a deposit lands without your account reference, we raise a verification ticket against the sending number. You confirm the amount and the wallet used, then the desk attaches the funds to your balance manually.
DATA AND LOGINS

How We Look After Your Data

Your records are the part of this policy we guard hardest. Login runs on a one-time code sent to your registered number, so a password on its own will not reach your wallet. Session data and device type are stored so we can flag a login from an unfamiliar handset, while cookies keep you signed in and remember your language choice. Balances and transaction lines stay on file while your account is open, then for whatever period local law demands afterwards. Want a copy, a correction or a closure request? Email us from your registered address.

Account data we hold

We store your registered mobile number, name, wallet IDs and every transaction line the wallet returns. Game history is kept too, so a disputed round can be traced back to the provider's own record.

Cookies and device signals

Cookies keep you signed in across pages, remember your language and show us where a screen breaks. Device type and session data help us flag an unfamiliar login. None of this is sold to outside list brokers.

Login and OTP checks

Signing in needs the one-time code sent to your number. If a code arrives when you did not ask for one, do not share it with anyone. Change your login and tell support with the exact time it landed.

Retention and corrections

Balances and transaction lines stay while your account is open, then for whatever period local law demands. Ask by email for a copy of your records, a correction to a detail, or closure of the account.

Legal Questions You Send Us Most

These are the clause questions that land at the desk most often, answered the way we would answer them in chat. If yours is not here, send it across and we will add it once the wording is settled.

Only if the law where you live allows online betting and you fall inside an eligible region. We cannot open an account for anyone outside those limits, whichever wallet they plan to use.

It sits unclaimed until you confirm the amount, the sending number and the wallet you used. The desk then attaches it to your balance by hand, so keep the transaction ID from your app.

No. Money returns only to a wallet or bank account in your own name, matching what we hold on your file. A third-party name is refused and that request is closed.

Email the support desk from your registered address and name the records you want. We confirm the request has landed, then send the file once we have verified it is really you.

You get the stake back and the round is marked void in your history. We do not adjust outcomes ourselves; the provider's record decides, and you can ask us to walk through it.

They can change when a payment rule or local law shifts. Material edits are posted on this page and flagged inside your account before they take effect, so read the notice when it shows up.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.